Scope

The role holder is responsible for supporting the product manager in driving successful Technology product development, executing projects efficiently, and maintaining effective communication and coordination among team members and stakeholders.

Responsibilities

▪ Implement solutions developed for issues related to physical servers, virtual servers, and data storage centers.

▪ Contact vendors to obtain proposals, evaluate proposal, and prepare reports on technical feasibility to support the selection process.

▪ Conduct installation, configuration, and operation of new systems.

▪ Monitor the operation of the systems, and carry out the necessary maintenance for the systems and the backup systems.

▪ Create email accounts for non-automated process including contractor and staff emails.

▪ Add users, deletes users, creates groups, and disables account on separation.

▪ Search solutions for internet security, antivirus’ software, and firewalls.

▪ Prepares technical reports to support management with selecting the right data solutions.

▪ Configure firewalls, implement the system polices and password policy, update antiviruses to ensure that the company and user data is protected.

▪ Recommend training and development interventions for team members to build their capabilities.

▪ Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency.

▪ Implement all relevant Department’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.

▪ Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.

Qualifications

▪ Bachelor’s degree in Information Technology, or equivalent from a recognized and accredited university.

▪ 5 years of experience in the same Field.

▪ Experience in Information Technology, or Data Solutions, or Networking, or Cybersecurity.

▪ Certified Data Privacy Solutions Engineer (CDPSE) preferred.

▪ Demonstrated proficiency in oral and written English.

▪ Saudi national.