Scope

To manage and execute HR operational activities across the employee lifecycle, government platforms, employee records, personnel transactions, and regulatory compliance.

The role ensures that employee services and government-related transactions are completed accurately and within required timelines, while maintaining reliable employee records, minimizing compliance risks, and delivering consistent People & Culture services.

Responsibilities

1- HR Operations and Employee Lifecycle

• Manage employee lifecycle transactions, including onboarding, probation confirmation, employee data changes, transfers, promotions, contract amendments, and offboarding.

• Prepare, issue, and maintain employment contracts, HR letters, employment certificates, salary certificates, and other employee-related documentation.

• Ensure employee transactions are completed accurately, documented appropriately, and processed within agreed timelines.

• Coordinate employee onboarding requirements and ensure all employment documents and system records are completed before or immediately after joining.

• Support the clearance and separation process, including final documentation and coordination with relevant stakeholders.

2- Government Platforms and Regulatory Compliance

• Manage and maintain employee information and company transactions across relevant government platforms, including Qiwa, GOSI, Mudad, Muqeem, and other applicable platforms.

• Process residency renewals, work permits, sponsorship transfers, profession changes, employment contract authentication, and related government transactions.

• Monitor regulatory deadlines and ensure timely completion of transactions to avoid penalties, service suspension, or compliance issues.

• Maintain accurate and consistent employee information across internal systems and government platforms.

• Monitor regulatory updates and coordinate required operational changes with the Head of People & Culture and relevant stakeholders.

• Support compliance reviews, inspections, and internal or external audits by providing accurate records and required documentation.

3- Employee Records and Data Management

• Maintain complete, accurate, and confidential employee records in accordance with company policies and regulatory requirements.

• Regularly reconcile employee data across HR records, payroll inputs, government platforms, and relevant systems.

• Prepare periodic HR operational reports, employee data summaries, compliance trackers, and transaction status reports.

• Identify data discrepancies and coordinate corrective actions with relevant stakeholders.

• Ensure appropriate handling, storage, and confidentiality of employee information.

4- Employee Services and Operational Support

• Respond to employee inquiries related to contracts, records, residency status, work permits, government transactions, and HR operational services.

• Coordinate with Finance, IT, General Services, Legal, and other functions to ensure timely completion of employee-related requirements.

• Support payroll preparation by providing accurate employee changes and verified operational inputs within the required timelines.

• Track employee requests and ensure timely closure in line with agreed service standards.

• Contribute to improving employee experience by providing accurate, responsive, and consistent HR services.

5- Process Improvement and Governance

• Support the development and implementation of HR operational procedures, workflows, service standards, and control mechanisms.

• Identify process gaps, operational risks, and opportunities for automation or service improvement.

• Maintain HR Operations trackers, compliance calendars, checklists, and standard templates.

• Support the implementation of HR systems and digital solutions related to employee services and HR Operations.

• Perform other related responsibilities assigned by the Head of People & Culture.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.

• 3–4 years of relevant experience in HR Operations, Personnel Administration, Employee Services, or Government Relations within an HR environment.

• Knowledge of Saudi labor regulations and government employment requirements is required.

• Practical experience managing employee lifecycle transactions and government platforms.

• Professional HR certification is preferred.

• Familiarity with HR systems and government platforms is strongly preferred.

• Experience in a growing, project-based, engineering, energy, or corporate environment is preferred.