Scope

The Logistics Coordinator supports day-to-day logistics and shipments expediting by ensuring timely coordination of shipment, customs clearance and documentation. This role assists in optimizing logistics processes and acts as a liaison between internal departments and external service providers to ensure accurate and on-time delivery.

Responsibilities

• Coordinate inbound and outbound shipments, documentation, and scheduling.

• Expedite and liaise with suppliers, transporters, and internal teams to ensure shipments delivery on time.

• Communicate with internal teams (e.g., warehouse, production, procurement, sales, aftersales, MRO, finance, IT) to coordinate logistics activities and share shipment status updates.

• Maintain accurate records of shipments and logistics activities.

• Ensure all logistics processes follow established SOPs and safety guidelines.

• Update logistics data into IFS systems and generate basic operational reports.

• Track shipment milestones and share updates with concerned teams.

• Communicate effectively with procurement, warehouse, and external service providers.

• Assist in resolving routine logistics and delivery-related issues.

• Apply for governmental requirements of shipments customs clearance (SABER, FASAH…etc).

• Escalate delays or exceptions to the Logistics Manager promptly.

• Apply for customs duty exemptions when required.

• Handling the delivery of materials to secure government locations.

Qualifications

Diploma in Supply Chain Management, Logistics, Business Administration, or related discipline.

Minimum 5 years of experience in logistics and supply chain operations.

• Familiarity with logistics documentation such as bills of lading, packing lists, and customs forms, with attention to accuracy and compliance.

• Proficiency in using logistics management software and systems (e.g., ERP) for data entry, shipment tracking, and record-keeping.

• Basic knowledge of inventory management and warehouse operations.

• Ability to follow established company policies, processes, and procedures.

• Willingness to learn and adapt to new systems, processes, and regulatory requirements.

• Proficient in Arabic and English (spoken and written).